Production Agentic AI at Voze
Architected and shipped production multi-tenant RAG agents from scratch — moving a team from "we should do something with AI" to deployed agentic workflows processing real customer interactions. AI Utah 2023 Honoree for AI architecture and productization.
Shipped the first single-tenant RAG agent in 6 weeks — working code, not a prototype. Measured latency, quality, and cost before scaling.
Used pilot data to architect the multi-tenant platform — tenants, isolation, routing. Strategy followed what the first build revealed about real-world constraints.
Multi-tenant AI platform with human-in-the-loop moderation, agentic workflows at scale, lower cost per interaction, higher quality. Industry-recognized architecture.
Impact
Production AI agents with multi-tenant RAG, LLM orchestration, and agentic workflows. AI Utah 2023 Honoree — architecture that shifted company strategy from "exploring AI" to "AI-first platform."