Enabling teams, building from reality, letting strategy follow.

25+ YEARS · 18+ IN LEADERSHIP · SEED TO ENTERPRISE
25+Years
Experience
18+Eng
Leadership
100+Leaders
Enabled
2xIndustry
Awards
AI Strategy / Multi-Tenant RAG

Production Agentic AI at Voze

Architected and shipped production multi-tenant RAG agents from scratch — moving a team from "we should do something with AI" to deployed agentic workflows processing real customer interactions. AI Utah 2023 Honoree for AI architecture and productization.

Build

Shipped the first single-tenant RAG agent in 6 weeks — working code, not a prototype. Measured latency, quality, and cost before scaling.

Align

Used pilot data to architect the multi-tenant platform — tenants, isolation, routing. Strategy followed what the first build revealed about real-world constraints.

Scale

Multi-tenant AI platform with human-in-the-loop moderation, agentic workflows at scale, lower cost per interaction, higher quality. Industry-recognized architecture.

Impact

Production AI agents with multi-tenant RAG, LLM orchestration, and agentic workflows. AI Utah 2023 Honoree — architecture that shifted company strategy from "exploring AI" to "AI-first platform."

Cloud Architecture

75% Cost Reduction at Room Choice

As CTO, redesigned the entire infrastructure from on-premise data centers to optimized AWS environments. The result: 75% infrastructure cost reduction with improved reliability and scalability.

Build

Migrated one high-cost service to AWS first — measured actual savings, performance, and operational overhead. Let the data prove the case.

Align

Used real cost data to build the organization-wide migration roadmap. Prioritized services by ROI, not by ease of migration.

Scale

Full data center decommission. Optimized multi-account AWS architecture. 75% cost reduction with measurable SLA improvements across all services.

Impact

Cloud architecture redesign from data centers to optimized AWS — 75% infrastructure cost reduction as CTO at a growing SaaS company.

Agentic AI / Data Migration

Snowflake Migration at Suncrest

Compressed a projected 3-6 month SQL Server to Snowflake migration to just over 1 month using AI-driven workflows. 100+ business leaders onboarded in 60 days.

Build

Built an AI-powered migration pipeline for a single department first — validated the approach end-to-end with real data and real users.

Align

Migration strategy based on what the pilot revealed: data dependencies, schema complexity, team readiness. The plan followed the evidence.

Scale

Full enterprise migration in weeks instead of months. 100+ leaders onboarded in 60 days. Agentic workflows reduced manual migration effort by 80%.

Impact

Projected 3-6 month migration compressed to just over 1 month using AI-driven agentic workflows. 100+ business leaders onboarded within 60 days.

Cloud-Native / Platform Engineering

Cloud-Native Platform at Crux

Designed and implemented full web stack containerization with Docker on AWS. Achieved 99.99% uptime SLA with Prometheus/Grafana observability. 2018 Innovator of the Year.

Build

Containerized one high-traffic transaction service first. Measured latency, cost, and ops burden reduction before touching the rest of the data center.

Align

Built full migration plan around what the pilot revealed — dependencies, data gravity, team readiness. Architecture followed evidence, not a whiteboard.

Scale

Full data center decommissioned. 99.99% uptime. 2018 Innovator of the Year — architecture that shifted company strategy toward cloud-native operations.

Impact

Full web stack containerization with Docker, 99.99% uptime SLA, Prometheus/Grafana observability, and 2018 Innovator of the Year recognition.

Build. Align. Scale. Compound.

The flywheel in practice — each phase builds momentum for the next. Strategy follows reality, and every rotation compounds.

01
Build from Reality

Start with something real. One working system, one data point, one thing that actually ships — before the strategy or the roadmap. The evidence comes first.

02
Align the Strategy

Now that we know what’s real, strategy follows the evidence. No strategy delivered by someone who hasn’t touched your infrastructure or your code.

03
Scale the System

Working system, proven approach — now operationalize and compound. Build momentum by reducing friction at every layer of the organization.

04
Compound the Impact

Every rotation of the flywheel builds speed. The system keeps running, the team ships faster, and the strategy evolves based on what the work reveals next.

25+ years of the same thing: building what works.

codegrit.dev is Dustin “Dusty” Chadwick — 25+ years building production systems, 18+ years in engineering leadership. The approach is the same whether you're seed-stage or public enterprise: ship working systems, cut through the noise, and let results speak. Practical-first: strategy follows reality, not process theater.

  • CTO · VP Engineering · Head of AI · Head of Data
  • AI Utah 2023 Honoree · 2018 Innovator of the Year
  • AWS · Docker · Kubernetes · Python · Snowflake
Portrait of Dusty Chadwick
Multi-Tenant RAG & AI Strategy

Production AI agents with multi-tenant RAG, LLM orchestration, and agentic workflows. AI Utah 2023 Honoree for AI architecture and productization.

— Voze, 2022–2024
75% Infrastructure Cost Reduction

75% infrastructure cost reduction through cloud architecture redesign — from data centers to optimized AWS environments at a growing SaaS company.

— Room Choice, 2015
99.99% Uptime at Scale

Full web stack containerization with Docker. Prometheus/Grafana monitoring. SLA-grade uptime for high-volume transaction platforms. 2018 Innovator of the Year.

— Crux Connect, 2015–2019
100TB+ Data Platform Engineering

Three-pillar data organization (data engineering, analytics, MLOps) managing a 100TB+ data platform growing 30% year over year.

— MX, 2019–2022
Agentic AI Data Migration

Projected 3-6 month SQL Server to Snowflake migration compressed to just over 1 month using AI-driven workflows. 100+ business leaders onboarded in 60 days.

— Suncrest Hospice, 2024
E-Commerce API Platform

Order fulfillment redesigned into a REST API platform processing millions of transactions — full-stack mobile web services upgrade for a retail leader.

— Skullcandy, 2011
Cloud Print Platform

HP's cloud-enabled ePrintCenter platform — remote printer management and Marketsplash DIY design portal at enterprise scale.

— Hewlett Packard, 2007
Enterprise SSO Architecture

SAML SSO integration across distributed financial transaction platforms, coordinating onshore/offshore engineering teams across time zones.

— Fundtech, 2012
Engineering Culture Transformation

Engineering workflows transformed with Kanban-driven agile methodology — 1:1s, quarterly reviews, and Build-Measure-Learn cycles.

— Neutron Interactive, 2013
>_

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Build from reality. Align the strategy. Scale the system — starting with one real outcome.

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